Waco Reporter

The VA Central Texas Health Care System, subsidiary 674A4 in Waco, Texas, scheduled 13,517 pending appointments during the period ending October 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 12,522 had a wait time of 30 days or less (92.6%) and 995 appointments (7.4%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
674	Temple	86,362	74,183	12,179
674BY	Austin	34,006	29,918	4,088
674A4	Waco	13,517	12,522	995
674GD	Cedar Park	7,454	7,291	163
674GF	Temple	4,959	4,833	126
674GC	Bryan	4,475	4,358	117
674GA	Palestine	2,243	2,218	25
674GB	Brownwood	2,239	2,101	138
674HB	LaGrange	1,022	999	23

Source: U.S. Veteran's Administration